Client Hub vs Glasscubes: Which Is Better?
Client portal and document collection tools for accountants compared.
Tom Bradley
2026-02-27
Client Hub and Glasscubes both target accounting firms that need a better way to collect information and communicate with clients, but they approach the problem from very different angles — one as a deep bookkeeping workflow platform, the other as a focused client information-gathering tool.
Quick Comparison
| Client Hub | Glasscubes | |
|---|---|---|
| Best for | US bookkeeping/CAS firms | UK accounting firms (tax, audit) |
| Starting price | $49/mo (solo) | £96/mo (~$120/mo) |
| Per-user pricing | $59–$79/user/mo | £14.40–£30.40/user/mo |
| QuickBooks/Xero integration | Deep (month-end close, uncategorized transactions) | Not mentioned |
| Making Tax Digital | No | Yes |
| AI features | Workflow generation, email drafting, books review | Missing data detection, automated reminders |
| Storage | Unlimited on all plans | 500GB–Unlimited by tier |
| White labeling | No | Yes (Advantage tier) |
| Free trial | Yes | Demo only |
Client Hub
Client Hub is built specifically for US-based bookkeeping and client accounting services (CAS) firms. It positions itself not just as a client portal but as a full practice management platform with bookkeeping workflows baked in — something no other tool in this category quite replicates.
Core features: - Client portal with tasks — assign requests to clients and track responses; integrates with email so nothing gets lost - Workflow management — jobs with checklist-based workflows, recurring tasks, deadlines, and team collaboration - QuickBooks and Xero integration — the differentiator. Client Hub can surface uncategorized transactions directly in the portal, let clients categorize them in context, and then close out the month-end review — all without leaving the app - AI tooling — "Magic" features across the platform: auto-draft email replies, generate workflow checklists from a description, draft client task requests, and an AI-assisted monthly books review - Email sync — connects to Google Mail and Microsoft 365, so firm-side email is handled inside the platform - Time tracking and dashboards — visibility into what's outstanding and time logged against jobs - eSignatures and Zapier — rounding out the feature set for firms that need document signing and custom automations
Pricing (annual billing): - Solopreneur — $49/mo flat (single user, all features) - Practice Manager — $59/user/mo (team use, all features except QuickBooks/Xero integration) - Practice Manager + QBO/Xero — $79/user/mo (full platform)
All plans include unlimited clients and unlimited storage, which is notable — there's no penalty for growing your client base. Monthly billing is available at higher rates.
Limitations: Client Hub is heavily US-centric. There's no mention of Making Tax Digital support or UK tax workflows. White labeling is not offered. The bookkeeping-workflow depth that makes it powerful for CAS firms is largely irrelevant for firms doing tax, audit, or advisory work that doesn't involve ongoing transaction categorization.
Glasscubes
Glasscubes takes a narrower, more focused approach: it's primarily a client information-gathering and document collection platform designed for UK accounting firms. Where Client Hub tries to be an all-in-one practice management tool, Glasscubes is built around one specific problem — getting clients to respond faster and provide complete, accurate information.
Core features: - Structured information requests — send itemized request lists to clients, with AI that identifies missing or incomplete responses before they reach your team - Automated reminders — clients get chased automatically based on configurable rules; the firm stops doing it manually - Online forms — collect structured data (not just file uploads) via forms built into the platform - Document collection and approvals — file sharing with an approval workflow attached (Professional and above) - Bulk distribution — send identical request sets to large numbers of clients at once, useful for annual tax cycles - White-labeling — Advantage tier supports full white-labeling for firms that want a branded client experience - Making Tax Digital — Glasscubes explicitly supports MTD workflows, relevant for UK-based practices
Glasscubes claims measurable outcomes: 40% more responses to client requests, 50% reduction in response time, and 2+ hours saved per client request cycle. These are specific enough to be useful for ROI calculations, and the site even includes a calculator based on client count, team size, and hourly rates.
Pricing (annual billing, GBP): - Essential — £96/mo flat (~£14.40/user/mo), 500GB storage, basic support; bulk distribution is optional add-on - Professional — £144/mo flat (~£17.60/user/mo), 2TB storage, silver support; bulk distribution included, plus online forms and approval workflows - Advantage — £288/mo flat (~£30.40/user/mo), unlimited storage, gold support, full white-labeling
Pricing is team-based (flat monthly for the plan, plus a per-user rate), which means costs scale differently than Client Hub's pure per-user model. For larger teams, this can work out favorably or unfavorably depending on headcount.
Limitations: Glasscubes doesn't appear to offer QuickBooks or Xero integrations, time tracking, or internal workflow management for firm staff. There's no email sync. It's purpose-built for the client-facing information gathering piece — you'd still need separate tools for internal task management, billing, and time tracking. The pricing is in GBP, signaling that US-based firms are not the target audience.
When to Choose Client Hub
Client Hub is the right choice if your firm offers ongoing bookkeeping or accounting services to small business clients — particularly if you're using QuickBooks Online or Xero. The QBO integration alone (resolving uncategorized transactions, month-end close, publishing financials) replaces workflows that would otherwise require multiple tools or manual back-and-forth. The $49/mo solopreneur tier is genuinely compelling for solo practitioners. If you're a US-based CAS or bookkeeping firm that wants one tool to replace your practice management stack, Client Hub is hard to beat at this price point.
When to Choose Glasscubes
Glasscubes makes more sense for UK accounting firms — particularly those handling personal tax, audit, VAT, or payroll — where the core pain point is collecting documents and data from large numbers of clients on annual cycles. If your firm sends out hundreds of similar requests every January and spends weeks chasing responses, Glasscubes' automated reminders, bulk distribution, and AI-based completeness checking directly address that problem. The white-labeling option on the Advantage tier is also valuable for firms that want to present a polished branded portal. Making Tax Digital support makes it a practical fit for UK compliance workflows.
Bottom Line
These tools share a client portal label but serve different firms with different needs. Client Hub is a US-focused, deep-workflow platform where the accounting integrations are the product — it's genuinely useful only if QuickBooks or Xero is at the center of your practice. Glasscubes is a UK-focused information-gathering tool optimized for volume and compliance, with less emphasis on ongoing workflows and more on structured, auditable data collection at scale. There's little overlap in their ideal customer: a US bookkeeping firm should look at Client Hub; a UK tax or audit firm should look at Glasscubes. Neither is a strong fit for the other's market.