Bitrix24 vs Scoro: Which Is Better?

Bitrix24 and Scoro both aim to consolidate multiple business tools into one platform, but they serve fundamentally different markets — Bitrix24 casts an extremely wide net as an all-in-one workspace, while Scoro focuses tightly on professional services firms that need serious project financials and resource management.

	Bitrix24	Scoro
Best for	SMBs wanting an affordable all-in-one	Agencies and consultancies billing by the hour
Starting price	Free (paid from ~$49/month)	~$26/user/month (min 5 users)
Free plan	Yes, unlimited users	No
Core strength	Breadth: CRM + comms + projects + website	Depth: project financials, time tracking, billing
Client portal	Basic external user access	Client-facing project views
Self-hosted option	Yes	No

Bitrix24

Bitrix24 is an ambitious attempt to replace your CRM, project manager, intranet, and website builder with a single platform. The feature list is genuinely staggering: Kanban, Gantt, and Scrum boards for task management; a built-in team messenger and video conferencing; a website builder with e-commerce; telephony; HR tools; and an AI assistant (CoPilot) woven throughout.

The free plan is one of the most generous in the market — unlimited users, which makes it attractive for large teams on a budget. Paid plans are priced per organization rather than per user, which further reduces costs as teams grow:

• Free: Unlimited users, 5 GB storage, core CRM and tasks
• Basic: ~$49/month for 5 users, 24 GB storage, online store features
• Standard: ~$99/month for 50 users, 100 GB storage, marketing automation
• Professional: ~$199/month for 100 users, 1 TB storage, full HR and advanced automation
• Enterprise: ~$399/month and up, 250+ users, enterprise SSO, dedicated support

The CRM is solid for lead tracking and pipeline management, with automation rules that can handle routine follow-ups without manual work. The collaboration layer — chat, activity feeds, document co-editing, shared calendars — is comparable to dedicated tools like Slack or Confluence.

The catch is complexity. Bitrix24 tries to do everything, and navigating it can feel like exploring a small city. Configuration takes real effort, and the interface can overwhelm new users. The free tier's feature restrictions also nudge you toward paid plans in ways that aren't always obvious upfront. Reporting, while present, lacks the depth that data-heavy teams need.

Scoro

Scoro is purpose-built for professional services — agencies, consulting firms, accountancies, and anyone who tracks time against projects and needs accurate invoicing. The platform connects quoting, project management, time tracking, and invoicing into one workflow so you can see profitability at the project level without exporting to spreadsheets.

The project management layer includes Gantt charts, task dependencies, and resource planning views that show who's overloaded and who has capacity. Time entries link directly to projects and feed into invoices automatically. You can set project budgets, track actuals against estimates in real time, and generate detailed utilization reports.

Pricing is per user with a minimum seat requirement (typically 5 users):

• Essential: ~$26/user/month — projects, tasks, time tracking, basic reporting
• Standard: ~$37/user/month — quoting, invoicing, Gantt charts, resource planning
• Pro: ~$63/user/month — advanced budgeting, purchase orders, multi-currency
• Ultimate: Custom pricing — white-labeling, custom integrations, dedicated support

The financial tooling is where Scoro genuinely earns its price. Multi-currency billing, retainer management, purchase orders, and expense tracking are all built in. The reporting dashboards surface business-level metrics — revenue per client, team utilization rates, project margins — that most all-in-one tools don't attempt.

Scoro's limitations are the mirror image of its strengths. It doesn't have a built-in CRM as developed as Bitrix24's, the communication tools are minimal, and there's no free plan or self-hosted option. If you're not a professional services firm, much of what makes Scoro compelling won't be relevant to you.

When to choose Bitrix24

• Your budget is tight and a free or low-cost plan is essential
• You need CRM, internal communication, and project management in one place and can tolerate some complexity
• You have a larger team (50+ people) and want per-organization pricing
• You want or need a self-hosted deployment
• You're running e-commerce or need a website builder bundled with your workspace tools

When to choose Scoro

• You run an agency, consultancy, or professional services firm that bills clients by the hour or project
• Project profitability reporting and accurate time-to-invoice workflows are priorities
• You need resource planning that shows utilization across your whole team
• Your budget can accommodate per-user pricing starting around $26–$63/user/month
• You want a cleaner, more focused tool and can use separate software for CRM or internal chat

Bottom line

These tools solve different problems. Bitrix24 wins on breadth and price — it's hard to beat unlimited users on a free plan, and the paid tiers offer a lot of functionality for the money. But it demands tolerance for complexity and rewards power users who invest in configuration.

Scoro wins on depth for a specific audience. If project financials matter — tracking budgets, time, and billing in one place — Scoro's integration between project management and accounting is tighter and more polished than Bitrix24's. The higher per-user cost is justified if the workflow actually matches how you run client work. For a generalist SMB, Bitrix24 is likely the better fit. For a professional services firm where time tracking and invoicing are core operations, Scoro is worth the premium.